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Questions about an order, help choosing an age, or booking the shop for a party — a real person reads every message and replies within one working day.
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Opening hours
- Monday – Friday9:00am – 7:00pm
- Saturday9:00am – 6:00pm
- Sunday10:00am – 4:00pm
- Public holidays10:00am – 2:00pm
Our online shop is open 24/7 — orders placed before 2pm ship the same working day.
Buying for someone else?
Tell us the age and we'll suggest three good options — that's usually all it takes. Free gift wrapping and a handwritten note come as standard.
Try the Gift FinderNeed to return something?
You have 30 days, unused, and we cover the return label. Just reply to your order confirmation email and we'll sort it out.
Read the returns policy →